Kakao talk not getting invoked from JS SDK

Hi Team,
I am using the following code for mobile website but the KakaoTalk app doesn’t open on android device even though it’s installed on the device.


Kakao.Auth.authorize({
                        redirectUri: config.redirectUri,
                        throughTalk: true,
                    });

App ID : 1099869

문의 시, 사용하시는 SDK 버전 정보와 디벨로퍼스 앱ID를 알려주세요.


Hello,

Could you please provide a reproducible URL? Additionally, could you confirm whether this functionality is triggered within a user click|touch event?

Thank you.

Yes, the functionality is triggered under the user click event. It works fine as we are able to login with Kakao account login. But the KakaoTalk app is not opening for us.

Just an FYI:
We are creating a new window under user click and then using the JS SDK in the opened window to do the login. I am attaching a screenshot for you.

I can’t provide you with a URL that you can use to reproduce this issue.


User events and the JS SDK must be directly linked. Opening a popup from a user event and then using the JS SDK is not allowed. In this case, the browser interprets it as an app scheme being called without user interaction, which prevents the app from launching.