Inquiry about customizing UI attributes in Kakao Message Templates

Hello Kakao Team,

We are currently developing a feature that uses Kakao Talk Share and Kakao Talk Message Templates (such as the Commerce Template). Common | Kakao Developers Common
We would like to confirm whether it is possible to customize UI attributes of these templates.Specifically, please confirm if developers can modify or customize the following: Font family, Font size, Text color, Background color, Layout or spacing of template components

From the documentation, it appears that the templates are predefined and cannot be modified beyond the provided structure and content. However, we would like to receive an official confirmation from Kakao regarding this limitation. Additionally, if customization is possible, please provide the official documentation or guide on how to modify these UI attributes.

Thank you for your support.

Hello. @t23075331590
The provided template cannot be customized.
It would be good to try combining them appropriately using a custom template.

Thank you, and please let me know if you need anything else.

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Thank you for your reply.

Just to confirm — even when using a Custom Template, it’s still not possible to customize UI attributes such as font family, font size, text color, background color, or layout/spacing, correct?

Unfortunately, that won’t be possible. You can only use the designated form, and it can be applied selectively.

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Thank you for your reply. We have an additional question regarding the Commerce Template. Please refer to the attached image for clarification.
In the sample template, the Regular Price (Commerce.regular_price) is displayed in light gray, as shown in the provided example.However, when we apply the same field in our actual implementation, the Regular Price appears in black instead of light gray. Could you please clarify:

  1. Why does the actual rendering not match the sample UI shown in the documentation?

  2. Is there any option, setting, or parameter that we need to enable in order to apply the same styling (light gray regular price) as shown in the sample?

  3. If this styling is fixed by Kakao and cannot be modified, please confirm that as well.

Thank you for your support.

Please verify the actual formatting by sending a test message.
The guide may differ from the final version displayed in the system.
As mentioned earlier, we do not offer customization.

Thank you.

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